Cookie Policy

Last updated: 02 June 2026

This Cookie Policy explains how Neuphonic Limited (“Neuphonic”, “we”, “us” or “our”) uses cookies and similar technologies on our website.

This Cookie Policy should be read together with our Privacy Policy, which explains how we collect, use and protect personal data more generally.

What are cookies?
Cookies are small text files placed on your device when you visit a website. We may also use similar technologies such as pixels, tags, scripts, local storage, device identifiers and tracking technologies.

These technologies help our website function, remember your preferences, understand how visitors use the site, measure marketing performance, and support our sales and marketing activity.

How we use cookies and similar technologies
We use cookies and similar technologies for the purposes described below.

Strictly necessary cookies
These cookies are required for our website to work properly. They may be used for security, network management, fraud prevention, remembering your cookie preferences, and enabling core website functionality.

These cookies cannot usually be switched off because the website may not work properly without them.

Preferences cookies

These cookies help remember choices you make, such as display, language or other preference settings, where applicable.

Analytics cookies

These cookies help us understand how visitors use our website, which pages are visited, how users move around the site, and how we can improve the website and our services.

We may use analytics tools such as Google Analytics and PostHog for this purpose.

Marketing cookies

These cookies help us measure marketing performance, understand the effectiveness of campaigns, and improve our sales and marketing activity.

We may use tools such as Google Ads and Factors AI for this purpose. These tools may help us understand which campaigns and website pages generate interest in our products and services.

Business visitor insights
We may use business visitor insight tools, such as Factors AI, to understand which organisations are engaging with our website.

These tools may use information such as IP address, pages viewed, referral source, approximate location, and device or browser data to provide company-level insights. We do not use these tools to identify individual visitors unless they separately provide their details to us, for example by submitting a form, requesting a demo, signing up, or contacting us.

Providers we use
Depending on your cookie choices, we may use cookies and similar technologies provided by or connected with the following providers:

• Cookiebot, for cookie consent management and cookie preference storage;

• Google Tag Manager, for managing website tags and scripts;

• Google Analytics, for website analytics and measurement;

• Google Ads, for advertising measurement, attribution and campaign performance;

• PostHog, for website analytics and user journey analysis;

• Factors AI, for business visitor insights, account-level analytics and marketing attribution;

• Framer, for website hosting and website management;

• Cloudflare, for website performance, security, DNS and traffic routing.

The specific cookies and similar technologies currently detected on our website are listed in the Cookie Declaration table below.

Managing your choices
When you first visit our website, you can accept all cookies, reject non-essential cookies, or manage your preferences.

You can change your choices at any time by using the Cookie settings link on our website.

You can also control cookies through your browser settings. Most browsers allow you to block, delete or manage cookies. If you block some cookies, parts of our website may not work properly.

Cookie Declaration
We use a cookie management tool to identify and categorise the cookies and similar technologies used on our website. The specific cookies used may change over time as we update our website and the tools we use. The main providers currently used on our website include Cookiebot, Google Tag Manager, Google Ads, PostHog, Framer and Cloudflare. You can view and manage your cookie preferences at any time using Cookie settings. You can alsp control or delete cookies through your browser settings.

Updates to this Cookie Policy
We may update this Cookie Policy from time to time to reflect changes in the cookies and similar technologies we use, our website, or legal requirements.

When we update this Cookie Policy, we will change the “Last updated” date at the top of this page.

Contact us
If you have any questions about this Cookie Policy, contact us at:

Neuphonic Limited
Email: general@neuphonic.com